In early 2024, we watched something that changed everything. A client of ours — a highly-rated local law firm with years of SEO investment — called us confused. Their Google traffic was stable. Their rankings looked fine. But the phone had gone quiet.
We ran the test. We asked ChatGPT, Gemini, and Perplexity to recommend a local attorney in their city. Their firm wasn't mentioned once. A newer competitor with a fraction of their authority was cited as the definitive answer across every platform.
That was the moment. The game had changed overnight, and nobody had sent the memo. Search wasn't dying — it was migrating. And the rules of the new game were completely different.
We spent the next six months reverse-engineering how AI models make recommendations. We studied the datasets, the citation patterns, the authority signals, the consensus mechanisms. We built a methodology from the ground up. Primero is that methodology, productised.
Today we operate across three continents, helping businesses in every industry claim the AI answer in their market — before their competitors even know the race has started.